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Terms of use

Last updated: 20 July 2026

These terms govern access to and use of LifeInUKPractice, including its pages, content and related services. By using the website, you agree to these terms.

1. Website operator

The website is operated by NEOX, with the address 7 Manville St, WA93BH, St Helens. You can contact us using the details available on our contact page.

2. Acceptance of these terms

By accessing or using the website, you confirm that you accept these terms and agree to comply with them. If you do not agree with these terms, you must not use the website.

You should also read our Privacy Policy and Cookie Policy, which explain how we process personal information and use cookies and similar technologies.

3. Permitted use

You may use the website for lawful personal purposes or legitimate internal business purposes. We grant you a limited, non-exclusive, non-transferable and revocable permission to access and use the website through a standard web browser.

This permission does not transfer ownership of any content, software, branding or intellectual property to you.

4. Prohibited conduct

You must not:

  • Use the website for any unlawful, fraudulent or abusive purpose.
  • Attempt to gain unauthorised access to the website, its servers or connected systems.
  • Introduce viruses, malware, malicious code or other harmful material.
  • Interfere with the operation, availability, performance or security of the website.
  • Circumvent rate limits, access restrictions, security controls or consent mechanisms.
  • Use automated systems to scrape, crawl or extract substantial parts of the website without our permission, except where permitted by law.
  • Send excessive, abusive or automated requests that may affect the website or other users.
  • Use the website in a way that infringes another person's intellectual property, privacy or other legal rights.
  • Misrepresent your identity, affiliation or relationship with another person or organisation.
  • Generate artificial advertisement impressions, clicks or interactions, or encourage another person to interact with advertisements improperly.

5. Information and educational purposes

Unless expressly stated otherwise, the website and its content are provided for general information, educational and convenience purposes only.

The website does not provide legal, financial, tax, accounting, medical, engineering or other regulated professional advice. You should obtain appropriate professional advice before making a decision that could materially affect your finances, legal rights, health, safety or business.

Articles, guides, examples and explanations may simplify complex subjects and may not take account of your individual circumstances.

6. Calculators, converters and other tools

Results produced by calculators, converters, generators and similar tools are estimates unless expressly stated otherwise.

Results may be affected by rounding, assumptions, data sources, user input, software behaviour, browser behaviour or changes in applicable laws, standards, rates or rules.

You are responsible for:

  • Checking that all information and values you enter are accurate.
  • Confirming units, currencies, dates, formats and assumptions.
  • Independently verifying any important result.
  • Obtaining professional advice where appropriate.
  • Keeping your own records of any information or results you need.

You must not rely exclusively on a website result for a safety-critical, medical, legal, financial, time-critical or other high-risk decision.

7. Accuracy and completeness

We use reasonable efforts to provide useful and accurate information. However, we do not guarantee that all content, calculations, tools or results are complete, current, accurate, suitable or free from errors.

Information may become outdated because laws, prices, rates, standards, services, products and other circumstances change.

A publication or update date indicates when content was prepared or revised. It does not guarantee that every underlying fact was independently reverified on that date.

8. Intellectual property

Unless stated otherwise, the website's original text, design, code, software, branding, graphics, databases, layout and other materials are owned by or licensed to NEOX and are protected by applicable intellectual property laws.

You may:

  • View the website through a standard browser.
  • Print or save reasonable extracts for personal, non-commercial reference.
  • Share ordinary links to publicly accessible pages.

You may not, without our written permission:

  • Republish substantial parts of the website.
  • Sell, sublicense or commercially redistribute our original content.
  • Remove copyright, trademark or attribution notices.
  • Use our name, branding or logo in a way that suggests endorsement, partnership or affiliation.
  • Reverse engineer website software except where applicable law expressly permits it.

Third-party names, trademarks, logos and content remain the property of their respective owners.

9. Contact forms, messages and feedback

You are responsible for the content of information you submit through the website. You must not submit material that is unlawful, threatening, defamatory, infringing, malicious or intended to compromise another person's privacy or security.

Unless we expressly agree otherwise, general suggestions and feedback are not confidential. You grant us permission to use non-personal ideas and suggestions to improve our services without payment or attribution.

Personal information contained in messages will be handled in accordance with our Privacy Policy.

10. Newsletter subscriptions

Where a newsletter is offered, you may unsubscribe at any time using the unsubscribe link included in an email or by contacting us.

We may change the subject, format, content or frequency of a newsletter, or discontinue it, without guaranteeing advance notice.

You must not subscribe another person to a newsletter without their permission.

11. Advertising

The website may display advertisements supplied by Google AdSense or other advertising providers.

Advertisements may be selected, delivered and measured by third parties. Unless expressly stated otherwise, displaying an advertisement does not mean that we endorse, recommend or guarantee the advertiser, product or service.

You are responsible for evaluating an advertiser, its products, services, terms and privacy practices before entering into any transaction.

You must not click, refresh, automate or otherwise interact with advertisements for the purpose of generating artificial impressions, clicks, rewards or revenue.

12. Affiliate links

Some pages may contain affiliate links. If you follow an affiliate link and complete a qualifying purchase or other action, we may receive a commission or another benefit. This will ordinarily not increase the price you pay.

We aim to identify affiliate relationships clearly. However, the existence or amount of a commission does not change your responsibility to decide whether a product or service is suitable for you.

Prices, availability, product specifications, delivery conditions and merchant terms may change without notice. The relevant merchant is responsible for purchases, payments, delivery, returns, warranties and customer service unless we expressly state otherwise.

13. Third-party links and services

The website may contain links to, advertisements for or integrations with third-party websites, products and services.

We do not control third-party services and are not responsible for their content, availability, security, privacy practices, products, services or terms.

You access and use third-party services at your own discretion and should review their applicable terms and privacy policies.

14. Website availability and changes

We do not guarantee that the website or any particular page, tool or feature will always be available, uninterrupted, secure or free from errors.

We may change, update, suspend, restrict or discontinue any part of the website where reasonably necessary. This may include removing content, changing functionality, imposing technical limits or blocking abusive requests.

We are not required to continue providing any specific free tool, page or service indefinitely.

15. Security and harmful material

We take reasonable measures to operate the website securely, but we cannot guarantee that the website will be free from vulnerabilities, malicious software or harmful third-party content.

You are responsible for maintaining appropriate device security, software updates, backups and protective software.

16. Our responsibility to consumers

Nothing in these terms excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any mandatory consumer rights.

If you use the website as a consumer, we are responsible for losses that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.

We are not responsible for losses that were not foreseeable, losses caused by circumstances outside our reasonable control or business losses arising from consumer use of the website.

17. Our responsibility to business users

If you use the website wholly or mainly for business purposes, then, to the fullest extent permitted by law, the website is provided on an “as available” basis.

We exclude implied conditions, warranties and representations to the extent that they may lawfully be excluded.

We are not liable for loss of profit, revenue, business, opportunity, anticipated savings, goodwill or data, or for indirect or consequential losses.

Replace this paragraph before publishing with a reasonable aggregate liability cap that is appropriate to your business, services and insurance arrangements.

18. Suspension and termination

We may restrict or block access to the website where we reasonably believe that a user has violated these terms, threatened security, interfered with other users or exposed us or another person to legal, technical or operational risk.

Provisions that by their nature should continue after access ends, including intellectual property, liability and governing-law provisions, will continue to apply.

19. Changes to these terms

We may update these terms to reflect changes to the website, our services, our business, applicable law or industry practices.

Updated terms will be published on this page with a revised “Last updated” date. Continued use of the website after the updated terms take effect means that the revised terms apply, to the extent permitted by law.

20. General provisions

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

A delay or failure to enforce any provision does not mean that we waive our right to enforce it later.

You may not transfer your rights under these terms without our written permission. We may transfer our rights and obligations as part of a genuine business sale, restructuring, merger or transfer, provided that this does not reduce any mandatory consumer rights.

These terms do not create rights enforceable by a person who is not a party to them, except where applicable law provides otherwise.

21. Governing law and disputes

Replace this paragraph before publishing with the governing law and court jurisdiction appropriate to your business location and customer base.

If you provide services to consumers, your chosen governing law must not remove mandatory protections provided by the laws of the country in which the consumer normally lives.

22. Contact

Questions about these terms can be submitted through our contact page.

The website is operated by NEOX, with the address 7 Manville St, WA93BH, St Helens.

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